Within the first few weeks of Madden 23’s launch players have been experiencing log-in issues after attempting to connect to the EA online servers. After the attempt, players are presented with the prompt stating EA servers are not available at the time and to connect to the internet. Don’t be alarmed as it most likely isn’t your internet. Here are a few potential fixes to combat the Madden 23 login error.
Be advised that the solutions presented are potential fixes. There is no guarantee that all, none, or any of the solutions will work.
Solutions
1) Reset The EA Account Password
Madden 23 may have a hard time recognizing your account hence the reason for a lockout from online services. Resetting your EA account’s password can do the trick in fixing this login error.
2) Submit a Support Ticket
EA Community Managers have acknowledged that the Madden 23 login issues are an issue amongst players. The best recommendation they have been giving players is to submit a Help Ticket via the EA website. When submitting the ticket players must include the following to receive the most efficient help:
- Platform (Include which Generation)
- PSN ID or Gamer Tag
- Type of Network being used.
- Date/time issue occurred.
- What were you doing when it happened?
- Last action that was completed before it happened.
- How often does the bug occur?
- Steps on how they can find the bug themselves.
- Also, include any troubleshooting, and any Screenshots/Clips you might have.
3) Re-adding Your Gamer Profile
While this fix has been only rumored to work for Xbox users on forums, removing and re-adding your gamer profile to your system acts like a profile hard reset.
4) Restart The Console
Not only does your system receive a hard reset along with your internet but the application restarts as well hopefully resetting issues back into working order.
5) Delete The Game File
Go to application data management, within your console’s system storage and locate the game data. Without deleting your profile delete the game file. This will remove all cache files while keeping personal data still intact. If this doesn’t work then reinstall the game so it can go through potential updates.
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11 Comments
I was playing a madden game on ultimate team, and then it ended up logging me out. After I got logged out I tried to log back in and it was saying unknown login error has occurred. I play on ps4. This happened 12/17/22. thatboyzi09 is my account name.
I can’t get into ultimate team I play on an Xbox series XS
I tried too on ps5 it also didn’t work
Resetting the password did me no good. I don’t even have the option to login or enter new password. I have searched all over my system and not found a way to creat or login to an EA Sport account.
You have to reset it from the website but it didnt work for me
I can’t get in ultimate team
I’m trying to buy online head to head, but it’s saying unknown error RPG_RAY_334
Can’t play franchise on Madden 23 since Madden 23 came out
Ps5
UCHIHA-AKATSUKI1
Hotspot
1-20-23 4pm
Trying to play online head to head
Nothing
Nothing
Never occurs
I can’t log in I changed my password 3 times still get the expired credentials error series x
Garbage