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Luckbox Review & Expert Rating For July 2024

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Last Updated on 10/07/2024
Fact checked by: Heather Williams

ESports betting is one of the underrated niches that commands a significant share of the global betting industry. Luckbox, a popular ESports operator, is one of the many that have successfully carved out a share of this global market.

In this Luckbox review, you'll learn more about the operator's services, site design, bonuses, verticals, and pros and cons. Read this comprehensive guide to see if Luckbox ticks all the boxes and whether it meets your gaming needs.

Luckbox eSports Pro Contra
Luckbox: Pros & Cons
  • Competitive casino bonuses
  • Multiple payment methods
  • Highly-intuitive user interface
  • No 24/7 live chat support

An overview of Luckbox bonus offers

Luckbox BonusLuckbox offers a wide range of bonuses, which often change from time to time. You can find the latest offers on the "Promotions" page or by visiting Help Center and clicking Bonuses and Promotions.

One of the latest Luckbox bonuses for new users is the 100% first deposit casino bonus capped at €1000. Other seasonal offers and prizes include the Drops and Wins bonuses and Weekend Reload Bonus. If you're in for a tournament, the "Spinomenal into the Universe Tournament" is available only during real money play.

You can refer to the Luckbox bonus review to learn more about the various offers and promotions offered by the operator.

Usability, look & feel: What is it like to play on the site?

Upon landing on Luckbox's official website, you'll instantly acknowledge the black-on-purple colour combination and the strategically located Casino, ESports, and Sports menus. A quick, how-to-get-started procedure on the homepage makes it easy to sign up and navigate the site.

The graphics on the site are simple yet attractive. There are no videos or animations, just lightweight images and icons. The login and sign-up menus are in the top right corner, making creating or logging in to your account easy.

Another thing worth noting is that the Luckbox website is highly responsive. The site uses different layouts for phones, tablets, and desktops or PCs. Similarly, when you split your laptop screen and minimise or expand the page, the content adjusts accordingly.

Luckbox mobile experience

Most casinos and sportsbooks offer mobile-friendly websites instead of mobile apps, which can be quite inconvenient for some users. If you prefer a mobile app rather than using a mobile browser to access Luckbox, you'll need to download the Luckbox app from the official website. This app isn't available on Google Play Store or App Store, so you'll need to follow these steps to download it:

  • Head to the official Luckbox website.
  • Click on the drop-down menu next to the "Gift Box" icon.
  • Click "Download App" and confirm the download process by clicking the "Download Now button."

The app is very lightweight and more like adding the official website to your phone's home page. While testing the app, there were no changes in layout and performance, except that it makes accessing the site faster since you don't need to open your browser or type the site URL.

Payments methods at Luckbox

Luckbox offers eight payment options. The site provides brief info under each payment method to guide users on depositing or withdrawing funds. This information can be found on the "Payment Options" page at the homepage's footer.

Popular payment options include Skrill, Neteller, ecoPayz, and Paysafecard. Ideally, you can only withdraw your winnings through the same payment method used while depositing. Each of the available payment methods has its unique pros and cons. For instance, some may have limited coverage, while others may have cheaper fees but slower processing times.

Customer support service at Luckbox Casino

Luckbox offers three ways to seek help whenever facing any challenge on the site. One is through the Help Center, an online resource hub with detailed solutions to nearly all the technical and non-technical issues players often face on the site. Whether you have questions about bonuses and software or face account and payment issues, this page has you covered.

The second and most popular way to seek help is to contact the customer support team via the live chat feature. While you're still on the "Help Center" page, click the "Help" icon in the bottom right corner, connecting you to a customer support agent. This live chat feature is only available during working hours.

The email support option is the third way to contact the customer support team. Click the "Contact Us" page at the footer of the homepage, and you'll be redirected to your Gmail account, where you can email support and receive a response within 24 hours.

Luckbox licensing and security

Based on the various user reviews, it's evident that Luckbox is a legit operator that's highly reputable, secure, and trustworthy. Luckbox is a child company of Real Luck Group Limited, which trades on the Toronto Stock Exchange (TSX) and TSX Venture Exchange under the ticker TSXV: LUCK and OTC with the ticker OTCQB: LUKEF.

The ESports Company is based out of Douglas, Isle of Man, and operates under the licence of Real Time Games Holdings Limited, which is one of the subsidiaries of Real Luck Group. Real-Time Games Holdings Limited is regulated by the Isle of Man Gambling Supervision Commission. Only players above the legal age of 18 are allowed to register and play at Luckbox.

Rewards & loyalty program: Great deals for new and existing users

Luckbox doesn't have a dedicated loyalty program. However, it offers several promotions for new and existing players. Besides the 100% first deposit bonus for casino lovers, Luckbox offers promotions such as the Combo Bet Cash Back, Spinomenal Into the Universe Tournament, Game of the Week offer, and a bonus of up to €/£/$300. Here's a quick overview of each of these additional offers:

  • Combo Bet Cash Back: Bet on four games, and if one loses, you get your money back as a free bet, up to €5.
  • Game of the week: Luckbox offers 100 free spins when you bet $/ €/£100 on a predetermined "Game of the Week." The operator announces a Game of the Week every Monday, and you can bet as low as $10 and win ten free spins.
  • The bonus of up to €/£/$300: This second deposit bonus gives you 75% more of what you've deposited, capped at $300. You must use the bonus code "REWARD2" to qualify for this offer.
  • Spinomenal Into the Universe: this is an ongoing tournament (ending 27th September) with a €/$200,000 prize pool. Play the qualifying games and track your progress with real-time leaderboards.
Luckbox Sports Betting

Luckbox betting markets

Luckbox offers different sports to bet on, mainly Football, Tennis, Basketball, Ice Hockey, and American Football. Each sport has unique betting markets, most of which are offered at Luckbox. At any given time, the football events listed on the site exceed 800, while tennis comes second, with events often above 400. Despite being ESports-focused, Luckbox still ranks among the best betting sites in Ireland, thanks to the diverse sports portfolio and competitive odds.

Each sport has unique betting markets. Some of the popular betting markets for football, for instance, include Asian Handicap, Total Goals Over/Under, and correct score. Others are Quarter Asian Handicap, Next Team to Score, Both Teams to Score, and HT/FT. Refer to Luckbox's sports betting markets for an in-depth review.

Sports betting odds: Are they competitive enough?

During this Luckbox review, the operator's sports betting odds emerged as fairly competitive. Take, for instance, a premier league match between Burnley and Manchester City, where the highest odds were 10.50 (home), 6.30 (draw), and 1.35 (Away), Luckbox odds were 8.25, 5.10, and 1.23, respectively. The operator uses European Odds, so you should take note of round-off errors when converting the odds into British standard or fractional odds.

Live betting and streaming at Luckbox

Like most top sportsbooks, Luckbox offers the live betting option for most sporting events. However, live streaming isn't available with sports events. That means you can comfortably bet on your favourite team or tournament but will need a separate streaming service to catch the live action as it unfolds.

Luckbox sports betting limits

According to Luckbox's betting rules, the minimum stake allowed is €/£/$1, and the maximum amount you can win every week is €/£/$ 50,000. These limits may change over time, so always check the terms and conditions before depositing or withdrawing your winnings.

Luckbox Sportsbook: Product summary & conclusion

As far as Sports betting is concerned, Luckbox enjoys a high rating. Several user reviews point to a reputable site that's user-friendly and ideal for veteran sports bettors alike. That said, this operator may not have the best betting offers in Ireland, but it offers incredible odds, numerous sports betting events, and diverse betting markets.

Luckbox Casino

Luckbox Casino software: Great games from reputable providers

Luckbox Casino SlotsLuckbox is one of the few operators that focuses on quality over quantity. This explains why they offer some unique slot titles you won't find with most operators. Some of the popular casino software developers that have partnered with Luckbox include Pragmatic Play, Hacksaw Gaming, Big Time Gaming, Green Jade, and PariPlay.

While preparing this Luckbox review, testing specific games from the extensive portfolio proved hectic. That's because there's no option to search or sort titles by "developer." This is something Luckbox should work on moving forward.

Games portfolio: How extensive is it?

Despite being an ESports company, Luckbox has built its reputation as one of the best online casinos in Ireland. The operator has over 1200 slot titles, 23 live casino games, 53 table games, and 38 scratch card games. If you were to randomly pick and analyse the quality of games offered on the site, you'd notice that Luckbox has strategically added some of the best games to its casino portfolio.

Luckbox live casino

If you prefer live casino titles to ordinary slots and table games, there are some options for you at Luckbox Casino. Popular live casino games include Crazy Time, Lightening Roulette, Mega Ball, and Power Blackjack.

Luckbox Casino limits

While there's no mention of the Casino's minimum deposit, the maximum allowable weekly withdrawal is set at €/£/$ 50,000. Still, the bonus terms and conditions claim that limits do not apply to Casino games. This can be confusing, and you may want to confirm this with the customer support personnel if you want to withdraw a substantial amount of money.

Luckbox Casino: Product summary & conclusion

With a decent portfolio of games from reputable providers, Luckbox is one operator gaining popularity in the casino market. This operator is designed for the everyday casino enthusiast. So if you're looking for the best casino bonuses in Ireland, Luckbox may not guarantee that. However, it will offer you a selection of high-quality games that you'll enjoy, providing an immersive and entertaining gaming experience.

Luckbox Esports

Luckbox ESports games: What to expect

With over 200 ESports betting events, Luckbox is one of the most diverse ESports betting operators in the market. The great selection of games greatly contributes to the overall Luckbox ratings and reputation. Some popular games include Counter-Strike Global Offensive, Dota 2, Leagues of Legends, Valorant, Honor of Kings, and Warcraft III.

Luckbox ESports tournaments

If you're looking to bet on your favourite ESports tournaments, there are several options for you to choose from. Luckbox allows you to select your favourite tournaments from the many options. This makes it easy to navigate the site and even choose upcoming events to keep an eye on. Popular ESports tournaments you can bet on include Blast Premier: Fall Groups 2023, Riyadh Masters 2023, LCS Summer 2023, and LCK 2023 Summer.

Luckbox ESports odds

Besides the great selection of games and tournaments, the other aspect that boosts Luckbox ratings is the highly competitive odds. Compared to top-tier ESports betting sites such as Betway and Bet365, Luckbox odds are fair and competitive at best.

Live betting and streaming options at Luckbox ESports

If you would love to live stream while betting, Luckbox Casino has you covered. Choose the event you want to live stream and click on the live video icon. This will take you to the live streaming section, where you can watch live action and place your bet live.

Luckbox ESports: Product summary & conclusion

After a comprehensive review of Luckbox ESports vertical, it became evident that this operator has invested substantial effort in enhancing the betting experience. Over the years, Luckbox ratings have remained consistently high, thanks to the ESports vertical, which competes head-on with some of the big names in the industry, establishing itself as a formidable contender.

Luckbox Review FAQ

📍Is Luckbox a legit site?

Luckbox is an ESports betting site offering casino games and sports betting options. Refer to this Luckbox review to check if this site is trustworthy.

💡Where is Luckbox based?

Luckbox is one of the many ESports and casino operators headquartered in a gambling-friendly jurisdiction. Check out this comprehensive review to see where Luckbox is located.

💠What is the Luckbox company profile?

Before playing at any ESports or casino operator, it's safer to check the company profile and licensing. Read this review to check out the Luckbox company profile, partnerships, and licensing.

Final thoughts on Luckbox Casino

Now that you've completed the first section of our Luckbox review, this operator is a worthwhile pick if you're looking for a reputable ESports company that also offers casino games and sports betting events. The licensing and positive user reviews show that Luckbox is safe to sign up with and that the site is secure. And while the live chat feature is limited to the official working hours, the site offers a detailed Help Center with solutions to common customer issues.

User Reviews for Luckbox

3.8/5 – 5 User Reviews
  1. Excellent
    Christopher

    The bookie does a great job of offering both Esports and tradition sports markets. Faster than most with its withdrawal speeds too.

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  2. Esports & more
    Dennis

    Cool range of Esports here. Site looks slick too.

    -
  3. Massive sign up
    Paige

    A killer offer of a 100% match deposit bonus, up to £1000!!! Get this offer while its still available!

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  4. odds to beat
    Leah

    I am a big fan of Esports online. The odds shown with Luckbox are really good actually. Worth using!

    n/a
  5. payment
    Morgan

    Cool site and looks great!

    Easy to get started too with lots of payment options.

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  • Massive portfolio of sports events.
  • Competitive odds.
  • Easy navigation: Sort events by teams/tournaments.
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  • It offers 1400 plus games.
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  • Great selection of ESports Titles
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