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CoolBet Review & Expert Rating for April 2024

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Last Updated on 19/04/2024
Fact checked by: Eric Bale

We were looking forward to completing this Coolbet review as this is a sportsbook and casino that does things very differently. Hopefully what we found will be of use to you.

All of the markets for sports are there, as are your casino favourites, yet they have a different approach to almost everything else. We were interested in finding out if their different take on bonus offers would affect our Coolbet rating, together with their use of a refer-a-friend program.

Coolbet: Pros & Cons
  • Range of promotions
  • Easy-to-use site
  • Refer a friend program
  • Fast customer service
  • No dedicated app

CoolBet bonus offer - a range of promotions for you to take advantage of

It is the welcome bonus that attracts the eye of most new players or bettors, so it is the first thing we looked at in this Coolbet review. If you are used to seeing huge banners with tempting offers then you won’t find that here - instead, clicking on the promotions tab will give you plenty of options to choose from, some of which are available when you sign up.

There is a bonus of up to 500 EUR for dedicated poker players, but most new players will be more interested in the 25 free spins you get when you register. This is a no-deposit bonus, with no wagering requirements either, so it will give you a chance to try out the Idol of Fortune slot without having to make a deposit first.

CoolBet usability, look & feel - a familiar and intuitive design makes finding what you need easy

It will also give you a chance to take a look around the site, which has a conventional layout that will look welcomingly familiar to seasoned bettors and players. That said, those brand new to sports betting or playing slots and table games will find it easy to navigate too.

As with all the betting sites, plenty of work has gone into the design, with the customer put rightly at the centre of everything. The main sections are listed at the top, with the left-hand menu showing you the sports or games available. There is an ever-present live chat box in the bottom right-hand corner for any difficulties, but these should be few and far between. That is because all of the important details, such as your user dashboard are top right where you would find them on any site, and the extra options for FAQs and help are at the bottom - again, where you would find them on almost anywhere else.

CoolBet app / mobile site - the lack of a mobile app does not affect our high coolbet rating

This is all well and good, but the chances are you will want to spend at least some of your time using Coolbet on the move. To do that, you might go looking for a Coolbet app, but that would be a fruitless search as there is not one currently available. However, this cloud has a very big silver lining as the mobile version of the site is every bit as easy to use as the desktop version.

The mobile site loads quickly and the simple hamburger menu top left opens up all of your options. There is also a further menu across the top once you have selected sports or casino, so you can find what you are looking for very quickly. We are unaware if there are any plans for an app in the future, but what they have now for mobile users ticks all of the right boxes.

CoolBet payments - an impressive variety of methods to fund your account

Choice is important when it comes to payment and withdrawal options, and there is plenty of that here. The card and banking options you would expect are available, as well as some e-wallet options. The range will depend on the country you are accessing Coolbet from, but you would be hard pressed to find a way to fund your account.

Regardless of which one you choose, Coolbet doesn’t charge a fee, and the deposit should show in your account all but instantly. There is a 10 EUR/USD minimum level that you need to be aware of, however. That rises to 20 EUR/USD for your  minimum withdrawal, and while most e-wallet options are instant after the 3-hour processing time - other methods can take from 1-3 banking days.  Short turnaround times like these contributed to our high Coolbet rating, as it saves any potential worry on the part of the player or bettor about where their money has got to.

CoolBet customer service - plenty of convenient options for getting your questions answered

Even with all of this in place, some things will inevitably go wrong and when they do, you will want answers quickly, especially if it has something to do with a deposit or withdrawal. As part of this Coolbet review, we tested the available options to see how they fared.

Your first stop is likely to be the FAQ page which is quite extensive, even if the individual answers are short. Live chat is also an option, which appears to be staffed by real people, who get back to you in a minute or two. The third option is for email, which has a longer turnaround but will be more suitable if you have a longer, more complicated query. The Coolbet telephone support option has been closed indefinitely, but with all of these other options, it is unlikely to be missed.

CoolBet licence & security

This brings us to the inevitable question - is Coolbet safe? Well, as part of this Coolbet review, we have taken a close look and can tell you that this operator is licensed and legit. You can’t access it from anywhere in the world, however, so check the T&Cs if you get a message turning you away when you visit.

As you would expect the standard protocols are in place to ensure your security when you join, and also that no underage players can access the site. Coolbet is owned by Polar Limited, which is quite a new company and as such is not listed on the stock exchange. With Coolbet being a relatively new operator, we were not surprised that the site was yet to win any awards.

CoolBet rewards & loyalty program - the refer a friend program tops the list of extra benefits

Right at the start of this Coolbet review, we said that they liked to do things differently, and this was shown by not offering a conventional welcome bonus. To further illustrate this, they do not have any sort of VIP or rewards program yet. However, they have a continual stream of extra promotions including bonus drops for casino and bonus bets for sports bettors.

The standout feature here though is the refer-a-friend program which you can join and get your own referral link. Each person you then introduce who meets certain criteria gets you a gift of up to 50 EUR.

For those who cannot get enough bonuses, check out Stake.com and the exclusive bonus code TGHSTAKE. This will offer you a 200% deposit match up to 1000 US dollars and a 10% Rakeback.

Coolbet Sports Betting

Betting markets - it's not all about the major sports

Some sportsbooks are added as a bit of an afterthought but that’s not the case here, as this has a wide range of sports and markets. As well as the major sports you’ll also see darts, handball, and rugby league, with over-under and correct score markets as well. That means that new bettors who just want to place a bet on the football game they are about to watch are fully catered food, as well as those who might have an interest in more niche sports.

Odds - Coolbet odds are a match for other sportsbooks

You can switch between decimal or American odds, but regardless of which one you pick, you will find the odds a match for other sportsbooks in the same territory. This means that while the Coolbet betting odds are competitive, they are no better or worse than what you will find elsewhere. There are no promoted odds, but with the range of promotions at Coolbet, don’t discount one cropping up later on.

Live betting & streaming - a full range of live betting markets

There is a whole section covering live betting at Coolbet with all of the markets you would find in pre-event betting. There is also a section within this dedicated to live streaming and the events we saw during this Coolbet review were minor league football games, and plenty of eSports.

Limits - no indication of bettors being limited

The betting limit will vary according to the wager you place and the odds. As Coolbet is quite a new operator, you won’t find anything online telling you about limits or bannings of successful bettors.

Product summary & conclusion - a good all-round sportsbook

This is a good all-round sportsbook with all of the markets to satisfy most bettors. It is lacking in outstanding features, but those are likely to be found in the large number of promotions, which could add that ‘X factor’ to your sports betting.

Coolbet Casino

Software - all the big names you would expect at Coolbet

Coolbet has a wide range of games on offer and this is due to them partnering with some of the biggest names you’ll see in online casinos. There are plenty involved, but the standout names are Yggdrasil, Evolution, and NetEnt.

Game portfolio - enough variations to keep everyone happy

As Coolbet are quite new, we were a little worried that the game selection might be a bit sparse. This is not the case, however, as there are rows and rows of slots, and all of the perennial table games like roulette, baccarat, and blackjack are there in different forms.

Live casino - plenty of options for a more authentic experience

This is repeated with the live dealer options, which give you the chance for a more genuine feel with a video fee connecting you to a live croupier.

Limits - no bad reports about Coolbet

As with the sportsbook, the limits will vary according to what you are playing, and the online feedback is mostly good, although currently the sample size is quite small due to Coolbet being quite a new operator.

Product summary & conclusion - a good casino for everyone

The ease of use turns what would be just an ordinary medium-sized online casino into a very good one. This means that regardless of your casino experience, you can feel at home here very quickly, which is why our Coolbet rating is so high.

Coolbet review FAQ

💡 Is Coolbet casino legit ?

When you look at any new sportsbook and casino, you will wonder if they can be trusted, and that will be doubly so for a new operator like Coolbet. However, by reading our latest review, you will find all the information you need to decide if it is right for you.

💭 Does Coolbet have live eSports betting?

ESports is now one of the biggest sports in online betting, especially for those watching the event live. To see what accommodation Coolbet has for eSports bettors, and if that is enough for you, check out our latest guide.

🪙 How long does Coolvbet take to payout?

It is important to know how long it will take to get hold of any winnings, and what the process is for cashing out. By reading our new review, you will see what is involved so you know what to expect.

Conclusion - doing things differently works well for Coolbet

We were certainly looking forward to doing this review, but we also had our reservations. An operator with not much in the way of a welcome bonus and no VIP program would usually not fare too well, but what they have chosen to replace these features with adds up to a high Coolbet rating from us.

The site design makes it simple for new players to join, whether they have experience with iGaming sites or not. As such, Coolbet would make a good place to start any betting journey or provide a new start for someone leaving another operator.

User Reviews for Coolbet

4.33/5 – 9 User Reviews
  1. good site
    Chris Cohen

    i like the site, it's really well designed so its easy to use

    -
  2. excellent
    Gemma

    a really professional site. Everything works really well and there are no issues

    -
  3. good fun
    Kevin

    i really enjoy the casino slots and games they have here, it's a lot of fun and I definitely win more than I lose

    -
  4. boring
    Nelson

    -

    there's nothing very exciting or competitive about this
  5. not bad
    Wilson

    it's not bad, lots of good features but the payments are pretty slow which is a letdown

    -
  6. Many promotions.
    Robert Wilson

    It has many popular promotions, bonuses and games, the site is easy to use and I can provide customer service as quickly as possible.

    No mobile app yet.
  7. fantastic!
    Tracey

    So much to bet on! Excellent odds too

    An app is needed.
  8. Plenty of promotions
    Manny Davidson

    A range of promotions, an easy-to-use site, and fast customer service make Coolbet stand out

    No dedicated app available for mobile users
  9. very good
    Richard

    It's great to have a website that features lots of promotions and all very easy to get and apply. In fact everything on the site is very easy to handle. For new players it's certainly a good indication for practicality - and fun too.

    -

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Coolbet Sports
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  • Wide range of markets including esports
  • Competitive Odds
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  • 25 free spins on registration
  • Wide range of games
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